Question 1

How long will it take my order to get to me?

Accepted Answer

I will always ship your order as soon as possible, but please note that delivery times for shipping original art can vary depending on the size of the painting and the location it is being shipped to. 
 
Further information on shipping can be found here.

Question 2

Do you accept returns or exchanges?

Accepted Answer

If you’re unhappy with your purchase we accept returns within 14 days of your purchase for UK customers and 28 days for international customers. 
 
Customers are responsible for the cost of return shipping. Please contact us at ada@st8ofart.co.uk for return instructions.
 
All sale items are final sale and no returns will be accepted. Read more here.

Question 3

Where's my refund?

Accepted Answer

Once your return is received, we will send you an email to notify you that we have received your returned item and processed your refund.
A credit will automatically be applied to your credit card or original method of payment. Please be patient. It may take time before your bank posts your refund

Question 4

How do I get in touch?

Accepted Answer

Use our contact form or send us an email at: ada@st8ofart.co.uk
If you've already placed an order with us and want to get in touch about that specific order, you can also reply to your order confirmation email. We'll respond as quickly as we can to help you out!

Question 5

I love your art. Do you take commissions?

Accepted Answer

Yes! Email me at ada@st8ofart.co.uk with a brief description of what you want me to create.

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FAQ

Frequently asked questions

How long will it take my order to get to me?

Do you accept returns or exchanges?

Where's my refund?

How do I get in touch?

I love your art. Do you take commissions?